If you need help accessing your Digital Workbook, using your learner account or completing your learning activities, please contact Transcom National Training.
For technical support, please tell us what device you are using and include a screenshot of any error message where possible.
Using your workbook
How do I use the Study Notes and workbook together?
Read a section in your Study Notes, then scan its QR code or use Find a section to locate it. Complete the four questions and review the feedback.
How do I pass a section activity?
Answer at least three of the four questions correctly to reach 75%. Some questions require more than one answer: follow the instructions on each question.
Can I try an activity again?
Yes. Review the explanations, revisit the matching part of your Study Notes and try again.
What if a QR code does not open?
Choose Find a section and search for the section number printed beside the QR code. Sign in if prompted.